Privacy Policy

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 404-800-0302.

The Information We Collect

This notice applies to all information collected by us and submitted by you on the telehealth.regenexx.com website. The types of personal information collected through these pages includes your:

  • Contact information such as:
    • Name
    • Address
    • Email address
    • Phone number
  • Personal health information including general health history, diagnoses, previous treatments, medications
  • Condition specific self-exam evaluation

The Way We Use Information

We do not share your information with outside parties. We use your information in two ways.

  1. When you submit your Medical History and Self-Exam Forms, we use the information to follow up with the you at a virtual/video telemedicine evaluation. By completing the Medical History and Self-Exam Forms, you authorize us to contact you with more information and to schedule a telemedicine evaluation with a Regenexx physician. The information collected on these forms is confidential and is used by a doctor for a more in-depth review of your condition. All information is strictly confidential to Regenexx.
  2. By submitting an email, you will receive email communication about your appointment and/or more information about what Regenexx can offer you in the form of treatment options.
  3. We provide two ways for you to opt-in to receive the monthly Regenexx electronic newsletter, which provides patients with updates on news or event, such as new procedures, informational webinars, and books. If at any time you wish to discontinue receiving these occasional news, procedure and event related mailings, you have the option to unsubscribe from the electronic newsletter. If you receive an email without an option to opt-out of the mailing, you are receiving that mailing as part of a personal communication with Regenexx.
  4. We do not permit individuals under the age of 18 to create a telehealth account with us. Any telehealth account of a minor patient must be created by a parent or guardian of legal age.

Web Data

We use non-identifying and aggregate information to better design our website through analytics, however, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Automatic Information and Remarketing

We automatically collect session information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as the term(s) you entered in a search engine that led you to our site. We use this automatic information to improve your user experiences and to optimize our website.

Use of cookies: Cookies are small text files that are commonly placed on your computer or mobile device when you visit certain websites. Cookies do not identify or recognize you personally and are not harmful to your browser, computer, or device. They are used to improve user experiences on websites, and to provide us with helpful information about how our site is used. For instance, we use cookies on our site to allow you to login without having to type your login name each time. Other cookies help us to understand what did and didn’t interest you about our website so we can provide you with features that are more relevant and useful to you next time you visit. If you have questions about our use of cookies or other technologies, please email us at [email protected]

Facebook Remarketing

We may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

Users can opt-out of the collection and use of information for ad targeting. If you are interested in doing so, you can visit http://www.aboutads.info/choices/ for more information.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 404-800-0302 or email us at [email protected]